Getting Started

Is Cyber Clinic a free platform?
The app is free to download on your smartphone. It provides also free access to a directory of Mental Health Practitioners.  However, Getting video session...
Sun, 16 May, 2021 at 10:09 PM
How to book appointments on Cyber Clinic?
Download the Cyber Clinic App on your Mobile Phone. Register and log in to the app, and click the button "request an appointment" from your App Ho...
Sun, 16 May, 2021 at 10:09 PM
How do I decide the best Mental Health Practitioner for me?
There are 3 ways to find the right therapist for your needs on the Cyber Clinic App.  1. Get matched to a practitioner by answering a couple of questio...
Sun, 16 May, 2021 at 10:16 PM
Ways to book an appointment on Cyber Clinic?
Privately, with GP or through Organisations  Privately   Once you have selected your practitioner to fill out the intake form and medicare details. On ...
Tue, 9 Nov, 2021 at 1:26 AM
Referral Letter and Mental Health Care Plan from your GP
Why do I need to upload a copy of my referral letter even when  I have entered my GP' name, provider number and referral date? According to the Aust...
Sun, 16 May, 2021 at 10:30 PM
Do I have to claim Medicare rebates myself?
No, if all the details are correct and you have uploaded your Mental health care plan, Cyber Clinic will lodge the Medicare rebate for you.  If there ar...
Sun, 16 May, 2021 at 10:43 PM