The best way to prevent any issues during the session is to 


1. Keep your app and phone updated at all times. 


2. Stable internet connection. 


If there are still issues it’s a good idea to rejoin the session and follow the instructions provided by your practitioners.  


Need more information? Call us on 1300 112 115 or visit the How it Works page on our website to get in touch with a friendly member of our team today.